HR was never the plan.

I was managing a company intranet and customer communities when I got pulled into a company culture initiative. Ten of us, only a few from HR, spent an offsite working to shift the culture of a 700-person company, and it worked. That week changed my career.

What I saw there is what I’ve seen in every organization since. When someone designs the employee experience on purpose and meets people where they are, everything moves, the employee wins, the company wins, and the culture becomes something real instead of something described in a slide deck. That’s why I do this work.

I’ve spent 18 years leading People functions at companies like Bombas, a fast-growing consumer brand, The Real Brokerage, a fully distributed, high-growth company, and LivePerson, a global SaaS platform. I earned my SPHR (Senior Professional in Human Resources) from HRCI, which put that experience to the test. At Bombas I was the first People hire, scaling from 35 to 300+ employees while keeping employee NPS high. At The Real Brokerage I built and led a 15-person People team through rapid scaling, three acquisitions, and operations across the U.S., Canada, and India, and embedded AI into how the team worked. Today I’m VP, People Operations at UPSTACK, a distributed technology advisory company.

The gap between the culture a company claims and the one employees feel almost always comes from design, and design is fixable. I started Myke Mansberger Consulting for founders, executives, and scaling teams who want the experience they give their people to match the culture they aspire to.

The experience you give someone on their last day says more about your culture than the experience you gave them on their first.